Privacy Policy

Your privacy is important to us. This policy explains how we handle your data.

Last Updated: March 11, 2026

1. Introduction

LeadBuddhi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead management software and services.

By accessing or using LeadBuddhi, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our platform.

2. Information We Collect

Personal Information

  • Name, email address, and phone number
  • Company name and business information
  • Job title and role
  • Billing and payment information
  • Communication preferences

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (features accessed, time spent, pages viewed)
  • Cookies and tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or in response to valid requests

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • End-to-end encryption for sensitive data
  • Regular security audits and assessments
  • Access controls and authentication requirements
  • Employee training on data protection

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at hello@leadbuddhi.com.

7. Your Rights

Under GDPR and DPDP regulations, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any linked sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: hello@leadbuddhi.com
  • Address: Bangalore, India